How to cancel Belle+

Cancelling Belle+ takes one minute, but where you cancel depends on where you bought it. Apple and Google manage the billing for subscriptions purchased through their stores — Belle doesn’t have a „cancel“ button inside the app for those.

If you subscribed via Apple (iPhone or iPad)

1. Open the Settings app on your iPhone (not the Belle app) 2. Tap your name at the top 3. Tap Subscriptions 4. Tap Belle 5. Tap Cancel Subscription and confirm

Your access continues until the end of your current billing period. After that, Belle+ features lock and your account drops to the free tier. None of your tracked data is deleted — it stays in your account.

If you subscribed via Google Play (Android)

1. Open the Google Play Store app 2. Tap your profile picture (top right) → Payments and subscriptions → Subscriptions 3. Tap Belle 4. Tap Cancel subscription and confirm

Same rule: access continues until the end of the current billing period.

If you subscribed directly through the Belle Web App

If you signed up via app.bellehealth.co (not the iOS or Android app), cancel inside the Web App:

1. Sign in at app.bellehealth.co 2. Go to Settings → Subscription 3. Tap Cancel subscription and confirm

You’ll keep access until your next renewal date.

Why Belle can’t cancel for you

For App Store and Play Store subscriptions, Apple and Google are the seller of record. They handle billing, refunds, and cancellations. Belle doesn’t see your card details, doesn’t process the renewal, and can’t reach into your Apple ID or Google account to cancel on your behalf. This is an Apple/Google policy, not a Belle one.

After cancellation

• Your account stays active — you can keep using the free version of the Cycle App, including symptom logging and basic cycle predictions
• Your tracked data (cycles, symptoms, mood, etc.) stays in your account, exactly as you left it
• You can resubscribe anytime if you change your mind; your data is waiting
• The PMDD Course is one-time, not a subscription — it doesn’t need cancelling. See PMDD Course vs Belle+ for the difference

If you were charged after cancelling

If a renewal went through after you cancelled — usually because the cancellation happened mid-billing-cycle — see I was charged after my free trial — how do I get a refund?. The refund routing is the same (Apple or Google, depending on where you bought it).

Questions?

Reach us at hello@bellehealth.co with your account email; we can confirm the cancellation went through and help with anything billing-related on Belle’s side.